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Help Centre · Total Foodservice

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Help Centre

Call us

Tel: 01904 655 368

Email us

orders@totalfoodservice.co.uk

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Getting started online

Already have an online account?

Sign in with your email address. If you have forgotten your password, use "Forgot password" on the sign-in screen and we will email you a reset link.

Account Help

How do I switch accounts?

Click on your account name — it has a small arrow beside it — to open the account switcher. On desktop it is in the bar at the top of the screen. On mobile you will find it in the greeting on the home screen and on Your Account.

Go to Your Account

Total Foodservice customer without an online account?

Tell us which account you would like online access to and we will set it up for you.

Request online access

New to Total Foodservice?

Tell us about your business and we will get in touch to start your application.

Become a customer

How do I change my password?

Go to Your Account, then Security. You can also reset it from the sign-in screen using "Forgot password".

Sign-in screen

How do I add a user?

Go to Your Account, then Your Team, and click Add Team Member. Your Team is only shown to account managers — if you cannot see it, ask whoever manages your account, or contact us.

Your Team