Privacy Policy

This privacy policy sets out how Total Foodservice Solutions Ltd uses and protects any information that you give Total Foodservice Solutions Ltd when you use this website.

Total Foodservice Solutions Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Total Foodservice Solutions Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 1st 2011.

What we collect

We may collect the following information:

1. name company name and job title
2. contact information including email address and telephone number
3. demographic information such as postcode, preferences and interests
4. other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. Internal record keeping.
2. We may use the information to improve our products and services.
3. If you are an existing customer, we may periodically send promotional information about new products, special offers or other information about goods and services similar to those which were the subject of a previous sale to you via post or email to a contact address provided by you.
4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Browsing

Viewing pages on this site will not cause private information about you to be recorded. This site does not use "cookies" to track where you go or what you do. Total Foodservice Solutions Ltd does maintain statistics via Google Analytics and further monitoring software, which are collected to provide statistical information about server usage, and to plan for future capacity and to ascertain which parts of the site people use. This information is never passed on to third parties.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
2. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at ideas@tfs.lls.com

From time to time we may share marketing information with our suppliers but we will not sell, distribute or lease your personal information to other third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Data Controller, Total Foodservice Solutions, Pendle Trading Estate, Chatburn Road, Clitheroe, BB7 4JY.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Privacy Policy | Registered Name Total Foodservice Solutions Limited | Company No. 5061181 | Place of regn United Kingdom
Registered office 13 Station Street, Huddersfield, HD1 1LY